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Outsourced IT Support & Services That Keep Your Business Moving

We provide reliable IT support services in Southampton, taking care of your technology so you can focus on running and growing your business.

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Meet the Team

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Simon Moon

Owner / MD

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Russell Parslow 

Technical Support Specialist

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Sarah Moon

Operations Officer

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Sam Quirk

IT Consultant

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Paul Moon

Staff Development Officer

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Emma Mitcheson

Marketing Consultant

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Our Mission

At PTS360, we keep your IT in check so your business can thrive. From proactive support and bulletproof cybersecurity to cloud solutions and clear guidance, we help reduce downtime, boost performance, and give you the confidence to focus on what you do best.

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Research & Technology

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Managed IT Support & Helpdesk

We become your IT department with unlimited support, proactive monitoring, and clear fixed costs, so problems get solved before they slow you down.

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Business Connectivity & VoIP

Fast, reliable internet and cloud phone systems that keep your team connected in the office, at home, or on the move.

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Cloud Platforms & Productivity

We set up and manage Microsoft 365, Google Workspace, Azure, and AWS, helping your team work securely from anywhere.

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Cybersecurity & Compliance

Multi-layered protection for your business,  from endpoint security to staff training and compliance with GDPR and Cyber Essentials.

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Backup & Business Continuity

Automated backups, tested recovery plans, and expert guidance to keep your data safe and your business operational, no matter what.

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Hardware & Software Procurement

We handle everything from sourcing and ordering to delivery and setup, so you get the right technology without the hassle.

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Why Choose Us

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50+ years combined IT expertise

It means we’ve seen it all ,  from sudden server crashes to slow network speeds and evolving cybersecurity threats,  and we know exactly how to keep your systems running smoothly, securely, and efficiently with minimal disruption to your business.

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Direct access to engineers who know your setup

No faceless call centres, when you need IT support in Southampton or Hampshire, you’ll speak directly to local experts who already understand your setup. Our team provides fast, personalised help, whether you need remote assistance, onsite troubleshooting, or fully managed IT services tailored to your business.

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Proactive, personal approach

"We don’t just wait for issues,  we anticipate them. At PTS360, our proactive approach means we’re constantly monitoring, optimising, and evolving your IT infrastructure to stay ahead of potential problems. Whether you're a small business in Southampton or a growing enterprise in Hampshire, we guide your IT strategy to support long-term growth, enhance performance, and ensure your systems are always ready for what’s next.

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Security-first mindset

We build cybersecurity into everything we do, from system design to daily support,  ensuring your business is protected against ever-evolving threats. Our managed IT services include advanced threat detection, data protection, and compliance-focused solutions, giving you peace of mind that your systems and sensitive information are always secure.

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What You’ll Gain

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Less downtime & faster support

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A team that works from anywhere

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Peace of mind your IT is in safe hands

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Predictable costs with no nasty surprises

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Stronger cybersecurity & compliance

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News

PTS 360
July 2024

Cybersecurity Best Practices for Small Businesses.

PTS 360
July 2024

Managed IT Services vs. In-House IT: Which is Better?

Ready to Partner with Us?
Contact us today.

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